Privacy Policy

Introduction

At Luxe Staycations, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this privacy policy.

We collect several different types of information for various purposes to provide and improve our service to you:

• Personal information (name, email, phone number)
• Payment information (processed securely through third-party providers)
• Booking and travel preferences
• Device and browser information
• Usage data and analytics
• Communication records with our support team

We use the collected data for various purposes:

• Process and manage your bookings
• Provide customer support and assistance
• Send booking confirmations and updates
• Improve our services and user experience
• Send marketing communications (with your consent)
• Comply with legal obligations

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data
• Secure payment processing
• Regular security audits
• Limited access to personal information
• Data retention policies
• Employee training on data protection

Your Rights

You have the following rights regarding your personal data:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing
• Data portability
• Lodge complaints with authorities

Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide service on our behalf, perform service-related services, or assist us in analyzing how our service is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Cookies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.